Frequently Asked Questions
Let us help you with your experience
Have questions? We’ve got answers. Our FAQs page covers the most common queries about our vehicles, services, financing options, and more. If you don’t find what you’re looking for, feel free to get in touch — we’re always happy to help.
Buying from us
We offer a range of flexible finance options to suit your needs, including Hire Purchase (HP) and Personal Contract Purchase (PCP). Our team can help you find the best solution based on your budget and preferences. Please contact us for a tailored quote.
Yes, you can reserve any of our vehicles online with a small refundable deposit. This ensures the car is held for you while you arrange a viewing or test drive. Simply contact us for assistance.
All our vehicles come with a comprehensive warranty for your peace of mind. The length and coverage may vary depending on the vehicle, but we always ensure you are fully informed before purchase. Extended warranty options are also available.
Absolutely! We encourage all customers to book a test drive to ensure the vehicle meets your expectations. Please contact us to arrange a convenient time, and remember to bring your driving licence with you.
You will need to bring your driving licence, proof of address, and, if applicable, details of your part exchange vehicle. If you are arranging finance, additional documents may be required. Our team will advise you on exactly what you need.
Yes, we offer nationwide delivery for your convenience. Delivery charges may apply depending on your location. Please contact us for a quote and to arrange a suitable delivery date.
All our vehicles undergo a comprehensive multi-point inspection and are prepared to the highest standards before being offered for sale. We ensure every car is safe, reliable, and ready for the road.
Customer satisfaction is our priority. If you experience any issues after your purchase, please contact us immediately. Our aftersales team will be happy to assist and resolve any concerns as quickly as possible.
Selling to us
Yes, we welcome part exchanges. Our team will provide a fair and competitive valuation for your current vehicle, which can be used towards your next purchase. Please bring your vehicle for an appraisal or contact us for more details.
You can get a free, no-obligation valuation by contacting us with your vehicle details or visiting our dealership. Our team will assess your car and provide a fair and competitive offer based on its condition and market value.
To sell your car, you’ll need your V5C logbook, service history, MOT certificate, and any spare keys. If you have outstanding finance, please bring the settlement letter from your finance company.
Yes, you can sell your car with outstanding finance. We will settle the remaining balance directly with your finance company and pay you any surplus. Please bring your finance settlement letter for a smooth process.
Part exchange allows you to trade in your current vehicle as part payment towards your next car. We’ll value your car and deduct its value from the price of the vehicle you wish to purchase, making the process simple and convenient.